Frequently Asked Questions
Find quick answers to common questions about our products, services, and eyecare.
We offer several types of prescription lenses to suit different vision needs: single vision lenses (for one visual distance), bifocal lenses (with two distinct viewing areas for near and far vision), and progressive lenses (multifocal lenses without visible lines, providing smooth transition between different visual distances). The right type depends on your specific prescription and lifestyle needs.
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Bifocal lenses have two distinct areas with a visible line separating them - typically the upper portion for distance viewing and the lower portion for near vision. Progressive lenses provide correction for near, intermediate, and distance vision without visible lines, offering a more gradual transition between the different prescriptions. Progressive lenses typically look more aesthetically pleasing but may require an adjustment period.
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Frame measurements are typically represented by three numbers, such as 52-18-140. The first number (52) represents the lens width in millimeters. The second number (18) indicates the bridge width, or the distance between the lenses. The third number (140) shows the temple length, measuring from the hinge to the tip that goes behind your ear. Finding frames with measurements that complement your face size is key to comfortable, properly fitting eyewear.
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Different frame styles complement different face shapes. For round faces, angular or rectangular frames add definition. For square faces, rounded frames soften angles. Oval faces can wear most styles. Heart-shaped faces look great with frames wider at the bottom or rimless styles. Diamond faces suit cat-eye or oval frames. The key is to create balance by choosing frames that contrast with your face shape.
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Lens thickness depends primarily on three factors: your prescription strength, the lens material/index, and the frame size/shape. Stronger prescriptions (especially for nearsightedness) naturally require thicker lenses. Higher-index materials can create thinner lenses for the same prescription. Larger frames or frames with edges far from the center will result in thicker edges for minus prescriptions. We offer various lens indexes from 1.50 to 1.74 to accommodate different prescription strengths.
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High-index lenses are made from materials that bend light more efficiently, allowing them to be thinner and lighter than standard lenses with the same prescription. They're recommended for moderate to strong prescriptions (typically +/-2.50 and above). While they cost more than standard lenses, high-index lenses provide better aesthetics, reduced weight for comfort, and less visual distortion at the edges. We offer indexes of 1.61, 1.67, and 1.74 for increasingly stronger prescriptions.
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Blue light filtering lenses may be beneficial if you spend significant time looking at digital screens. They filter a portion of the blue light emitted by screens, which may help reduce digital eye strain and potentially improve sleep patterns. Consider blue light filtering if you experience eye fatigue, have trouble sleeping after screen use, or spend more than 4 hours daily with digital devices. We offer this as an optional coating on all lens types.
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To reduce digital eye strain, follow the 20-20-20 rule: every 20 minutes, look at something 20 feet away for 20 seconds. Additionally, position your screen at arm's length and slightly below eye level, adjust screen brightness to match your surroundings, use proper lighting to minimize glare, and consider blue light filtering lenses. It's also important to maintain proper hydration and remember to blink regularly, as screen use can reduce blinking and cause dry eyes.
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The best way to clean your glasses is to first rinse them under lukewarm water to remove debris, then apply a drop of mild dish soap to your fingertips and gently clean all surfaces of the lenses and frames. Rinse thoroughly to remove all soap, then dry with a clean, lint-free cloth (microfiber is ideal). Avoid dry-cleaning your lenses, using household cleaners, hot water, paper products, or tissues, all of which can damage your lenses or their coatings.
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Unfortunately, once lenses are scratched, they cannot be truly repaired. Minor surface scratches might be temporarily less visible using commercial products containing wax or polish, but these are only cosmetic fixes. For significant scratches that affect vision, lens replacement is necessary. To prevent scratches, always store glasses in a hard case when not wearing them, clean them properly, and avoid placing them lens-down on any surface.
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